1. What types of jewelry do you offer?

We offer a wide range of personalized jewelry including necklaces, bracelets, and keychains. Each piece can be customized with engravings of text, dates, pictures, or special messages. Shop now

2. How can I personalize my jewelry?

You can personalize your jewelry by selecting from various customization options, such as engraving names, dates, messages, or even uploading photos. Specific customization instructions are provided on each product page.

3. What materials are used in your jewelry?

Our jewelry is crafted from high-quality materials, including stainless steel and plated options in Silver, Gold, or Rose Gold. We ensure durability and elegance in all our pieces.

4. How do I place an order?

To place an order, select the item you wish to purchase, choose your customization options, and add the product to your cart. Proceed to checkout to complete your order with your shipping details and payment information.

5. Do we offer bespoke deisgn service?

Yes, we do! If you have a specific design in mind, we’d be happy to create it for you at no additional cost. Simply email us at info@intemporalondon.com, and we’ll get back to you within 24 hours.

6. What is the production time for personalized items?

The production time for personalized items is 2-4 business days. Please be mindful of this timeframe when placing your order to ensure you receive your item on time.

7. How long will it take to receive my order?

Standard shipping times are:
- Europe: 1-6 business days
- USA: 3-6 business days
- UK: 2-4 business days
Personalized items are prepared and shipped within 2-4 business days.

Delivery times may vary depending on your location and chosen shipping method. During peak seasons, delivery times may be extended. For the latest updates and specific delivery estimates and prices, please refer to our delivery page.

8. Can I modify or cancel my order after it's been placed?

Once an order is confirmed and processing has begun, we are unable to make changes or cancellations. Please review your order carefully before finalizing your purchase.

9. What if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order. Provide details and photos of the issue, and we will work with you to resolve it as quickly as possible.

10. How do I care for my personalized jewelry?

To maintain the quality of your jewelry, avoid exposing it to harsh chemicals, perfumes, or water. Clean with a soft, dry cloth and store in a cool, dry place when not in use.

11. Do you offer gift wrapping?

Yes, all our jewelry comes beautifully packaged in a gift box, ready to be presented as a special gift.

12. How can I contact customer service?

For any questions or concerns, please visit our Contact Us page. You can reach out to us via email or through our contact form. We aim to respond to all inquiries within 24-48 hours.